Dagmara Joly delivers to all countries . Standard delivery is 5-10 working days to countries outside of Europe. Standard delivery within Europe is 3-7 working days. Neither the carrier nor Dagmara Joly can be made responsible for failure to deliver in the case of force majeure or inaccuracy in the delivery address.

COVID: due to current worldwide pandemic delivery time has extended to certain countries such as: USA, AUSTRALIA, CANADA, NEW ZEALAND, AFRICA etc delivery might take up to 4 weeks, depending on customs. 

For national and international deliveries Dagmara Joly uses french post- "la poste"  tracking number is provided which can be used online. All purchases are properly packed and secured to reach you in a perfect conditions. Please be informed that Dagmara Joly will not be responsible for any duty or custom taxes you may incur. All purchases are shipped to the mailing address stated on your receipt, if you wish to have your purchase deliver to different address please do let me know. Please be aware that for a wrong address given purchaser is responsible for re-shipment cost.

 Dagmara Joly is not responsible for theft, damage or loss in the mail.

The flat fee for order processing and delivery depends on the destination.

In all cases, the Buyer receives an email confirming expedition of their order.

Shipments to countries outside the European Union may be subject to import taxes or custom fees. Buyers are solely responsible for these taxes or fees, which amount Dagmara Joly cannot know in advance. For more information, please refer to your local Customs agency.